Property is a dynamic system: many components must be properly coordinated with one another. This creates an environment that promotes productivity and enables relaxation. Striking this balance and ensuring it is maintained in the long term is the central task of modern facility management.
Buildings are more than just places to live or work - they are meant to combine comfort, efficiency, and sustainability. The days when clean floors, functioning heating systems, and simple maintenance were enough are over. Today, the focus is on quality of life, energy efficiency, and environmental responsibility. Users and businesses alike expect spaces where they can thrive. Owners and investors also prioritize cost-effectiveness, ESG compliance, and value preservation. This requires strategic thinking, digital tools - and partners with comprehensive expertise.
More Than Just Operational Support - Facility Management Today
The demands placed on real estate are constantly increasing. Users want inspiring spaces that offer a high quality of stay. Owners and investors expect efficiency, transparency, and operational security. At the same time, ESG goals, digitalization, and sustainable processes are becoming increasingly important.
Facility management is far more than traditional building operations. It integrates all relevant areas: technology, infrastructure, user needs, and legal requirements. Digital tools such as IoT sensors, smart control systems, and predictive analytics lay the foundation for data-driven management. This makes it possible to lower operating costs, reduce emissions, and systematically tap into optimization potential.
ISS: A Comprehensive Partner
As a leading FM service provider in Switzerland, ISS offers a comprehensive portfolio: technical maintenance, cleaning, logistics and reception, security services, energy consulting, investment planning, and construction and project management. Our approximately 14,200 employees serve over one million people daily in a wide variety of buildings - efficiently, digitally connected, and with a clear focus on sustainability.
In French-speaking Switzerland, ISS manages a diverse portfolio of residential properties with a focus on investor needs, lifecycle management, and ESG criteria. At the heart of our service is ISS’s proprietary digital platform: it centrally manages all services, orders, and data flows - ensuring maximum transparency, quick response times, and dynamic adaptation to operational changes.
Portfolio 360°: Strategic Management Across the Entire Lifecycle
With Portfolio 360°, ISS combines digital building analyses with energy optimization and integrated risk management. The focus is not on individual measures, but on the overall performance of entire real estate portfolios - scalable, data-driven, and tailored to the requirements of institutional investors. This results in a holistic approach to real estate management that systematically integrates operations, sustainability, and cost-effectiveness.
Making Sustainability Measurable
ISS views sustainability not as an add-on, but as a central management element. Smart building systems collect consumption and operational data in real time and help identify inefficiencies early on. Through predictive maintenance, targeted modernizations, and eco-friendly cleaning methods, CO₂ emissions are reduced, operating costs are lowered, and regulatory requirements are met. At the same time, the quality of the user experience improves - a clear added value for owners, tenants, and the environment.
Rethinking Buildings - with ISS as a Strategic Partner
Modern real estate comprises spaces for experiences, work, and living. ISS addresses growing complexity with innovative strength, digital expertise, and a deep understanding of the market. As a strategic partner, ISS creates measurable added value - through smart processes, cost-effective solutions, and a strong commitment to sustainability. Anyone looking to make real estate future-proof will find in ISS a partner that thinks far beyond the traditional FM approach.