Our Commitment

Responsibility That Makes a Difference in Everyday Life

ISS Switzerland combines environmental, social, and economic responsibility—right here in our operations, among our employees, and with our customers. Our mission is simple: When we do our jobs well, it makes a tangible difference in the daily lives of others.

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Our Approach

How We Make an Impact

We take responsibility throughout the entire value chain—from procurement and service delivery to on-site operations at our clients’ facilities. What matters most to ISS Switzerland is where sustainability makes a tangible difference: in our day-to-day operations, in our business practices, and in the solutions we implement for our clients. To this end, ISS Switzerland focuses on three key areas of action. These form the foundation for our priorities and guide the specific measures we take to create safe working conditions, use resources efficiently, and generate sustainable value for our clients.

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People

We promote safe working conditions, health, well-being, and human rights. At the same time, we foster a culture of diversity and inclusion.

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Environment

We are reducing our environmental footprint and helping our customers by providing strategic consulting and services for sustainable workplaces.

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Integrity

We adhere to responsible business standards and rely on our integrity framework to have a positive impact on the global business environment.

People

Responsibility for People

Our employees are at the heart of everything we do. ISS Switzerland creates safe, inclusive, and development-oriented work environments—both in our day-to-day operations and at our clients’ sites.

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Health & Safety

Work Safely—Every Day

We consistently prioritize the health and safety of our employees. Through clear standards, training, and our safety culture, we create working conditions that prevent accidents and promote well-being.

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Education and Training

Helping People Grow

We invest in the training and continuing education of employees at all levels. This creates opportunities for individual growth and long-term employability.

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Diversity and Integration

Creating Opportunities

We embrace diversity—with over 130 nationalities represented at ISS Switzerland. We promote integration, create opportunities for people from diverse backgrounds, and support them as they enter the workforce and navigate their daily professional lives.


Environment

Environmental Responsibility

As a facility services provider, ISS Switzerland has a direct impact on resource consumption and emissions in its operations. We make targeted use of this leverage to implement sustainable solutions.

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Energy and Emissions

Operational Efficiency

We reduce energy consumption and CO₂ emissions through optimized processes, intelligent control systems, and sustainable operating concepts—right on-site at the customer’s location.

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Resources and Materials

Use it intentionally

Through the targeted use of materials, optimized dosing systems, and well-designed recycling loops, we reduce consumption, waste, and environmental impact.

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Innovation and Development

Test solutions, scale impact

ISS Switzerland tests new technologies, products, and processes under real-world conditions—and uses these tests to develop solutions that have a lasting impact on operations.


Integrity

Clear Principles, Clear Stance

At ISS Switzerland, responsible conduct is based on clear standards, binding guidelines, and a culture of integrity—in every decision and at every level.

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Code of Conduct

Binding Standards

The ISS Code of Conduct sets forth clear guidelines for ethical and responsible conduct—for all employees and across all business areas.

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Compliance and Anti-Corruption

Zero Tolerance

ISS Switzerland is committed to transparent business practices and maintains a clear zero-tolerance policy toward corruption, bribery, and anti-competitive behavior.

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Speak Up

Take Responsibility

We promote an open corporate culture in which concerns can be raised—confidentially and, if desired, anonymously. This is how we strengthen integrity in our day-to-day work.

A measurable effect

We're proud of that

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Energy-Saving Measures

Customers save approximately 3.5 million kWh of energy and 410 metric tons of CO2 annually
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Eco-Friendly Cleaning

Percentage of certified solutions in client projects: 63%
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PaperCircle in 38 buildings

In 2025, 70 metric tons of paper towels were collected and recycled
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372 Refugees Integrated

Together with TENT, ISS Switzerland helps refugees enter the job market and navigate daily life in Switzerland

Partnerships and Certifications

Making an Impact Together

ISS views facility services as a partnership. Together with our customers, suppliers, and partners, we develop solutions that have a long-term impact and create real added value.

Speak-Up System

Report a concern

If you would like to report a concern under the Speak-Up Policy, you can use the Speak-Up system to submit your report. All communication is anonymous and confidential, unless you specify otherwise. However, to facilitate the investigation of the matter, you should consider identifying yourself and providing sufficient detail about your concern.