Our Facility Services ensure that hospitals, clinics, and health centers operate reliably. While medical teams focus on providing care, we take care of hygiene, technology, and smooth operations.
Healthcare
So that everything can revolve around the patients
Hygiene, Technology, and Logistics
Facility Services for Reliable Hospital Operations
Day-to-day hospital operations require the highest standards of hygiene, reliable processes, and precise coordination. ISS Switzerland supports healthcare facilities with integrated services that protect sensitive areas, ease the burden on medical teams, and enable safe, efficient operations.
Cleaning
Clean and safe environments are crucial in the healthcare sector. Our specialized cleaning teams ensure that all areas - from patient rooms to sensitive hospital areas - meet the highest hygiene standards.
Activities that Support Care
Help address the shortage of skilled workers and free up time for what really matters: ISS puts patients first, takes on numerous tasks, and lightens the load on nursing staff to ensure a comfortable stay.
Technical Services
Healthcare facilities are highly complex infrastructures. Our technical services ensure that building systems, equipment, and infrastructure operate reliably.
Contact
Talk to us
Find the right solution for your needs. Our experts will provide you with personalized advice, with no obligation.
Contact
Please contact us
Find the right solution for your needs. Our experts will provide you with personalized advice, with no obligation.
Success Stories
What a Building Does to People
When a hospital undergoes a renovation, a new operational framework emerges that places facility services at the center. What looks on paper like project phases - handover, commissioning, stabilization - is, in everyday life, an emotional, demanding, and often chaotic undertaking. At the Baden Cantonal Hospital (KSB), the move to the new building has not only changed processes but also turned expectations, relationships, and routines upside down.
Comprehensive Services
Our Services for the Healthcare Industry
ISS Switzerland supports healthcare facilities with services in hygiene, technology, logistics, hospitality, and operational management - tailored to the needs of sensitive and high-traffic environments.
Our expert ISS team handles all cleaning operations and housekeeping tasks at your healthcare facility. These include, among other things, routine and deep cleaning, operating room cleaning, post-discharge cleaning (including beds), and cleanroom cleaning in sensitive GMP facilities.
Our services also include window and facade cleaning, post-construction cleaning, ventilation system cleaning, room decoration, waste management, curtain care, and materials management. Hygiene consulting is also an integral part of facility management in the healthcare sector. In this way, we ensure hygiene, preserve the value of your facilities, and create a welcoming atmosphere so that patients and stafffeel comfortable at all times.
Professional facility management in the healthcare sector requires a reliable laundry service and efficient textile care, just as in the life sciences and pharmaceutical industries. Our team handles laundry processing and finishing, as well as mending, laundry labeling, and consumption monitoring.
If the laundry is processed externally rather than on-site, we handle incoming goods inspection, support quality assurance, and organize the distribution of laundry throughout the facility.
To ensure that patients enjoy a comfortable stay, our hospitality service leaves nothing to be desired. From a personal welcome on the ward to regularly made-up beds and assistance with discharge, our services cover everything.
Our business catering also includes a meal and beverage service, food handling on the ward, and a dishwashing service. The concierge service additionally takes care of patients’ special needs and requests.
Our floral service and plant care foster an atmosphere that promotes personal well-being and positively enhances your reputation.
ISS Facility Management in the healthcare sector offers comprehensive logistics support. Laundry and waste transport ensure a clean and safe environment.
Mail services, courier services, and the transport of supplies and medications enable the efficient distribution of important resources.
With meal, bed, and patient transport, we ensure that operations run smoothly.
Additional services such as moving services, transportation services, and waste disposal and recycling round out our offerings. In this way, we ensure optimal operations and promote high patient satisfaction.
Our specialized staff for technical facility management and maintenance ensure that processes run smoothly. This includes building cleaning and outdoor facility maintenance, as well as the maintenance and repair of all technical systems.
Through regular inspections, our employees identify potential problems early on and prevent breakdowns. If unexpected malfunctions occur, the on-call service responds quickly to ensure stable operations at all times. The winter service ensures safe access points and pathways during the cold season.
Thanks to the ISS Climate Protection Roadmap and efficient energy management , you can reduce energy consumption, comply with legal requirements, and optimize your operations. Landscaping rounds out sustainable facility and real estate management while also creating an attractive environment.
As part of our healthcare facility management services, our reception services ensure that all patients feel welcome.
Our friendly staff handles check-in and guides patients , visitors, and guests through your facility. This helps everyone find their way quickly and easily.
Organized space management ensures the optimal use and maintenance of all facilities. The cafeteria and kiosk services provide meals and refreshments for patients, visitors, and staff.
Our specialized staff is also happy to handle the preparation of rooms (e.g., setting up seating, providing beverages) as well as technical support and host services for conference rooms.
With our ISS security services, you can create a safe environment for patients, visitors, and staff. Whether it’s security consulting or professional guard services - protecting your facility is our top priority.
Access controls secure sensitive areas and prevent unauthorized entry. Parking management ensures orderly and secure parking, while our night patrols provide security and peace of mind around the clock.
Success Stories
Successful Implementation at St. Clara Hospital in Basel
Implementing a comprehensive range of services—from specialized and routine cleaning to dishwashing services and outdoor area cleaning - requires precise planning, ongoing training, and a customized approach tailored to the highly complex demands of day-to-day hospital operations.
Client Projects
Here's How We Implement Solutions
Together with our clients, we develop solutions for complex buildings and infrastructure. Discover a selection of our projects and learn how our services make a difference in everyday life.
Important Questions
What You Should Know About Facility Services in Healthcare
To ensure that the healthcare system can focus entirely on people, reliable behind-the-scenes processes are essential. Here, we answer key questions about our services in the areas of hygiene, technology, logistics, and support functions.
Regular training for our employees and ongoing updates to our methods are central components of our strategy. With our Pure Space Healthcare product, we are pursuing a targeted strategy for cleaning and disinfection in the healthcare sector to effectively reduce the spread and transmission of germs.
Our quality assurance is based on a comprehensive system. A key element is our in-house quality tool, Monitoring@ISS, which is accessible to both our customers and us. This tool enables detailed analyses that allow us to continuously monitor and improve the quality of our services. We also rely on monitoring, internal training, and audits. Thanks to constant process controls and clearly defined workflows, our employees carry out all tasks efficiently and professionally.
Our employees use eco-friendly cleaning and laundry detergents. In addition, we rely on innovative technologies and continuously test new solutions. The first clinics are already seeing success with ISS products. In this way, we’re setting new standards for sustainable cleaning: We’re reducing the use of cleaning chemicals, minimizing logistical effort, and cutting down on packaging waste - all while actively helping our clientsachieve their sustainability goals .
We encourage communication and ensure that knowledgeable contacts are available on-site at all times. To streamline collaboration, we use a shared document repository that enables quick and secure access to important documents and information. In addition, we rely on clear governance structures that transparently define responsibilities and processes. In addition to formal meetings and defined procedures, we encourage informal exchanges to foster open communication and trust-based collaboration.
We bring over 45 years of experience in the Swiss healthcare sector. This long-standing expertise enables us to develop customized facility solutions that meet the specific requirements of the healthcare sector. Our global partnerships and projects in various countries have provided us with in-depth insights and proven best practices, which wecontinuously apply and refine at approximately 145 healthcare facilities across Switzerland.