The life sciences sector is one of the most heavily regulated sectors, where precision, compliance and efficiency are essential.
We spoke to Christoph Rockel, Head of Business Development for Life Sciences at ISS, about how ISS goes beyond traditional facility services to meet the specific requirements of this sector.
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What specialized services does ISS offer beyond traditional facility management to meet the specific operational and compliance requirements of the life sciences sector?
At ISS, we go far beyond standard facility services. For the life sciences industry, we offer GMP-compliant services such as GMP cleaning across all cleanliness classes, laboratory cleaning, and environmental monitoring. Our focus is on relieving scientists and lab technicians of non-core tasks so they can concentrate on research, experiments, and quality assurance.
We support laboratories with a wide range of services, including waste management, autoclaving, on-site consumables management, calibration and maintenance of sensitive laboratory equipment, and even the preparation of buffers for cell cultures. In addition, we offer comprehensive GDP logistics - the transport of pharmaceutical samples throughout Europe using our own drivers and a dedicated documentation and customs team to ensure full compliance and traceability.
How do your GMP cleaning and environmental monitoring protocols ensure a sterile, compliant environment that is essential for product quality and patient safety?
Our GMP cleaning and environmental monitoring services follow validated, precisely defined protocols that ensure compliance and safety at every step. Real-time data reports, ongoing training - both internal and external - and support from our in-house Center of Excellence ensure that we maintain the highest standards.
This systematic approach minimizes contamination risks and helps our customers consistently meet regulatory requirements. This directly contributes to product integrity - and, most importantly, to patient safety.
How do your lab support services help increase research efficiency while also supporting regulatory compliance?
Lab Support is one of our key areas of focus.
We handle recurring, non-core tasks such as hazardous waste disposal, equipment calibration, and consumables management, so that scientists can focus entirely on their research.
This division of labor increases productivity in the lab and ensures that all support processes meet strict compliance requirements. By taking responsibility for the more “tedious” but indispensable tasks